RETURNS AND EXCHANGES POLICY
Exchanges must be authorized by Atelier Détails. If you would like to exchange an item from your order, please email info@atelierdetails.com to begin an exchange authorization with “ORDER #XXX - EXCHANGE” in the subject line.
Exchanges:
We accept exchanges internationally.
Exchanges must be requested within 7 days of receiving your order.
Items must be in the same condition that you received them: UNWORN, UNUSED, FREE OF DAMAGE, WITH TAGS ATTACHED, AND IN THEIR ORIGINAL PACKAGING to be eligible.
You’ll also need to provide the receipt or proof of purchase.
Please note that we do not cover shipping costs for exchanges.
Returns:
Returns are only accepted for customers in Montreal.
Please note that we do not cover shipping costs for returns.
To start a return or exchange, please contact us at info@atelierdetails.com.